Pandemic EBT Questions

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Bold Leadership for Human Services

Vision Statement

A healthy community of productive, self-supporting, and self-sufficient citizens, free from violence and dependency on public assistance.

Mission Statement

To enhance the quality of life by strengthening families and individuals, promoting safety and self-sufficiency through agency programs and community partnerships.

Leadership Philosophy

The leadership of Isle of Wight Department of Social Services empowers employees, motivates staff to succeed, models professionalism, and is committed to providing service with excellence to our community.  We recognize that each employee is a leader who takes ownership of their area of service.  Our leadership promotes customer service, accountability, and embraces professional growth and development.

Service Philosophy

“We are here to serve the Citizens of Isle of Wight County!  You the citizen are the most important visitor on our premises.  You are not dependent on us, we are dependent on you.  You are not an outsider in our agency, you are a important part of it.  We are not doing you a favor by serving you, you are doing us a favor allowing us to serve you.”

Non-Discrimination Statement

 

     In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA.

     Isle of Wight County Department of Social Services (IOWC-DSS) does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision and delivery of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients
 

     We are an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

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Hours of Operation
M-F 8:30am to 5:00pm

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